Product Update: Introducing Kooltra Back-up Trader

As an FX brokerage, money services business (MSB), or other financial institution, your trading desk cannot afford an unexpected outage. A connectivity issue with a liquidity provider or an unplanned infrastructure outage can interrupt the systems your team relies on every day. When that happens, the fallback for most desks is the phone, with client trades keyed in by hand and hedge trades executed outside the core platform.

We understand how much rests on keeping trading desks executing throughout an unexpected outage, and we built the Back-up Trader to close that gap.

Key Benefits

• Trading continues, even when the platform doesn't. The Back-up Trader is a standalone contingency dealing application, engineered independently of Kooltra's primary trading infrastructure, so it stays available during the outages it is designed for.
• Quote and execute with confidence. Sales traders request a live back-up rate, adjust the client price if needed, and execute spot FX trades in a familiar, streamlined workflow.
• Role-based visibility for every desk. Treasury traders see the full book; sales traders see only the clients they own, so the right people see the right trades, just like in Kooltra Core.
• A clean incident lifecycle, start to finish. Declare an incident, then execute and manage trades until Kooltra's core system resumes full availability.
• Audit-ready by design. Every trade executed through the Back-up Trader is captured and reconciled back into Kooltra once normal operations resume, so nothing falls through the cracks.

Trading continues, even when the platform doesn't

Most contingency plans for FX desks are built around a phone line, not a platform. The Back-up Trader gives your treasury traders a real trading interface instead, purpose-built to remain available when liquidity provider issues, infrastructure outages, or maintenance windows take your primary systems offline. Your desk keeps quoting and executing for clients without missing a beat.

Built for how trading desks actually work

Setting up the Back-up Trader takes minutes, not a war room. A treasury trader enables it from Settings, configures the treasury markup and available currency pairs, and the desk is ready to trade. Both sales and treasury traders see a familiar trade ticket: pick an account and currency pair, request a price, and execute against a live streamed rate, with the value date, P&L, and markup all shown up front.

Greater visibility into every trade

Treasury traders get a full view of the book: every trade executed during an incident, aggregated into a net position by currency pair and value date, so exposure is never a guessing game. Sales traders see exactly what they need: their own client trades, and nothing more. It's the same discipline you expect from Kooltra's core dealing tools, extended to the moments when they matter most.

A predictable path back to normal

An incident has a clear beginning and end. Once your primary trading platform is back online, a single action clears the incident: trades are marked cleared, the audit trail is preserved, and everything is queued to reconcile back into Kooltra's system of record. Your back-office team picks up exactly where they'd expect to, with no manual re-keying and no missing trades.

Get started with Kooltra

The Back-up Trader reflects the Kooltra Platform's commitment to being the most trusted and reliable partner in your FX operations, not just when things are running smoothly, but especially when they're not. Bringing continuity planning onto a single cloud-based platform means your team never has to choose between staying operational and staying in control.

Ready to see how the Back-up Trader fits into your operation? Book a strategy call with our team.